Privacy Policy

Vaishnavi Civil & Infra Solutions LLP ("VCIS", "we", "us", "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose and protect personal information.

1. Information We Collect

We collect information you provide directly, including:

• Name, phone number and email address (via enquiry forms)
• Project location and description
• Service requirements
• Communications with us by phone, email or WhatsApp

We may also collect limited technical data such as browser type, device type and pages visited (via analytics tools, if used) to understand how our website is used.

2. How We Use Your Information

We use the information collected to:

• Respond to your project enquiries and assess your requirements
• Prepare and communicate scope proposals or quotations
• Communicate about ongoing projects or after-sales matters
• Improve our website and services

We do not use your information for unsolicited marketing without your consent.

3. Sharing of Information

We do not sell, rent or share your personal information with third parties for their marketing purposes. We may share information with:

• Service providers who assist in operating our website (e.g. hosting, email services) — bound by appropriate confidentiality obligations
• Legal or regulatory authorities if required by applicable law

4. Data Retention

We retain your information for as long as reasonably necessary to fulfil the purposes described in this policy, or as required by law. Enquiry information is retained for the duration of our potential or active business relationship and for a reasonable period thereafter.

5. Cookies

Our website uses minimal cookies to remember your cookie consent preference and to support basic website functionality. We do not place third-party advertising cookies. You may decline non-essential cookies using the consent banner on our website.

6. Your Rights

You have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Withdraw consent for any processing based on consent

To exercise these rights, contact us at vcis.contact@gmail.com.

7. Security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, disclosure or loss. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites (e.g. Google Maps). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after such changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related queries, please contact us at:

Vaishnavi Civil & Infra Solutions LLP
03113, ATS Advantage, Ahinsa Khand-1, Indirapuram, Ghaziabad, UP – 201014
Email: vcis.contact@gmail.com
Phone: +91 97114 70351